Can I Get Compensation If My Parcel Is Stolen?

The simple answer is yes, but just how much you get will be dependent on the service that you choose for your parcel delivery, the courier’s individual terms and conditions and whether or not you have insured your package.

How Can I Claim For My Package?

If you are looking to make a claim for your package, then you should get in contact with your courier directly. Generally, the courier will aim to make this entire process as pain-free as possible. While there are a number of different terms and conditions that the courier may impose, such as if you attempt to courier a prohibited item, they cannot be held liable for the package being lost or stolen, they will generally aim to ensure that your claim is processed efficiently.

Goodwill Gestures

Some couriers such as Yodel, will offer some form of goodwill gesture if you are unable to receive a claim, as you have attempted to send a no-compensation items.