Boots Parcel Delivery

Need to return any makeup, hair products, fragrances or other to Boots? You can find their return policy and terms & conditions below!

Return Address

Boots Returns Dept

Dunkirk Returns

(Charnwood Building)

The Midway

Dunkirk Industrial Estate




    Boots Return Policy

    While you may generally be happy with the products that you purchase from Boots, there are always times when you may decide to return your items. And when this happens, you need to know the Boots Return Policy. This is especially true when it comes to beauty and cosmetics, because the items are up to your personal taste. Needing to utilise the Boots Return Policy can be for lots of reasons. For example, maybe you have changed your mind and no longer need the item. Perhaps you bought the item by mistake while trying to purchase something else. Or, as many of us have experienced, even though you researched an item online, once you open your parcel, you might be disappointed. Alternatively, your item doesn’t look how it did online. If you order from Boots regularly and any of these things happen to you, you may want to know more about the Boots return policy. Read on for more information about Boots returns.

    Learn About Boots Returns

    Boots make it as easy as possible for you to return your item and get a refund. The Boots returns policy is clearly explained on their website. The Boots online returns policy states that you can return any unwanted items free of charge. This is within 35 days of having bought them. In doing so, can receive a full refund or a replacement after your Boots returns have been processed. This is just one of the ways Boots makes the Boots com returns simple! However, the Boots return policy also states that they are unable to exchange any items that have been returned. They can only offer refunds and replacements. This is because of the nature of cosmetics, beauty products and toiletries. This is actually a positive thing for the consumer. For safety reasons, you wouldn’t want to be sold a beauty product that someone else had previously tried to exchange!

    Boots Com Returns and Advantage Points

    When it comes to the Boots return policy, something to be aware of is that if you are a member of the Boots Advantage Card loyalty points scheme, you will earn points. If you entered your account number when purchasing your item, you will have earned points on this purchase. This is great, as in future – as these points accumulate – you can spend your points on other items. However, when your item is returned using the Boots online returns system, those points will be deleted from your Advantage Card account balance. This is in line with the terms and conditions of the Advantage Card scheme.

    How To Return Your Boots Parcel With The Boots Online Returns Policy

    If you need to arrange Boots returns, there are two different methods to choose from. The first way is to return your parcel to your local store. To find your local store, check the store locator link on the Boots com Returns website. This will give you the address, telephone number and opening times of any stores near you.

    Once you have located a nearby store, all you need to do is bring along the unwanted items and the corresponding paperwork into the store. A member of staff will be able to process a refund for your Boots returns. When they are refunding the amount paid, they will need to do this via the original payment method you used. So, in order to have the smoothest Boots online returns experience, you will need to take along the bank or credit card you used to make the purchase.

    The second way you can return an item bought online from Boots is via post. If you would prefer to arrange Boots returns in this way, firstly fill out the paperwork. The first thing you need to do is to fill in the paperwork that you will have found inside the parcel. This would have been included when it was dispatched to you. This paperwork should include a prepaid label with the returns address. You will need to parcel up any items you want to return. You should ensure they are securely wrapped, and also make sure you include the completed paperwork inside the parcel. This is as well as attaching the prepaid returns label to the outside of the parcel. This will then need to be taken to a post office for them to send. But luckily, Boots returns that are carried out by post are free of charge. Therefore, the Boots online returns are very convenient, as you shouldn’t have to pay. Don’t forget to ask the post office for proof of postage that you have sent your parcel back. This is so that if anything goes wrong with your Boots returns, you have proof to show to Boots that you attempted to return your package.

    Processing Boots returns and Boots com returns will take some time. So please wait up to two weeks for the credited amount to be paid into your account.

    Boots Online Returns & Delivery; Boots Couriers

    When you decide to order items online, you will want to feel sure that your parcel will be delivered safely and in the timescale you need. This means that deliveries need to be carried out by reliable and trustworthy courier services. These are brands that you know will get the job done.

    You can decide to order online and collect your item in store. This is great if the item you want is out of stock in store. But organising a delivery by a reliable courier to be made to your home or workplace can be more convenient and save you a journey to your local store.

    Boots deliveries offer a range of services that will get your parcel to you when you need it. For non-urgent items, you can choose standard delivery, which usually takes up to four working days. You can also choose a named week day to receive your item. For this service, the day can be chosen up to 14 days in advance. Your parcel will usually be delivered between 8am and 9pm.

    When you need your items in a hurry, you can choose a next day delivery service. This is available on most items if ordered before 7pm. However orders made on Saturdays or Sundays will not be delivered the next day. Items ordered before 7pm on a Friday will usually be delivered on the Saturday between 7am and 1pm. To carry out these speedy deliveries, Boots uses a variety of carriers and couriers. These include Hermes, DPD, and Nightline.

    If you are out when the courier arrives and you miss the delivery slot, they will usually put a card through your letterbox. This is to let you know that they have tried to carry out a delivery. If this happens, don’t worry! All you will need to do is to call the telephone number included on the card. Then, quote the parcel ID number you will find in the email you received when you ordered the item. You will then be able to rearrange delivery at a time that is more suitable for you.

    Alternatively, your courier may have delivered the item to a neighbour. Or, they may have left it in a safe location, such as in a shed or porch. If so, then details of the delivery will be included on the card so that you can find your parcel.

    Tracking Your Boots Order

    Once you have made your purchase then you will be excited about receiving your items as quickly as possible. There is a variety of delivery times to choose from. Usually the faster delivery services cost more than the slower services. Boots lay on an extremely convenient service for their customers. You will receive an initial email to confirm your order. And then another email when your parcel has been dispatched from the warehouse. This will show the date when you can expect your delivery to arrive and parcel information you can use to track your order.

    Does it appear that your parcel is late and you have not received your order? Then it’s worth tracking the delivery online. You will find a tracking ID number in the email you will have received when you made the order. By clicking on the ID number, you will be taken to the carrier’s own website. This will give you information about the progress of your delivery.

    Registered customers can also find the tracking number by logging into their Boots online account and checking their order history. Once their parcel has been dispatched, a link with the message ‘track your parcel with the delivery carriers here’ will be shown next to each parcel. You can click the link to open the courier’s website and find the current status of the parcel. This makes it super easy to find out where your parcels are, and to estimate when you may receive them.

    Remember that if you have ordered more than one item, it may be sent in more than one parcel. And, therefore, it can arrive at different times and on different days. This means you will need to track each parcel individually.

    To learn more about how to arrange Boots returns, use our comparison tool here at Parcel Delivery now. It may help to answer all of your delivery related questions. And it can make your Boots returns experience as easy as possible. If you need more information on Boots return policy, always refer to their website. Or alternatively, contact their customer services for more information.

    FAQ About Boots Online Returns:

    Can I Return Perfume to Boots?

    Bought a perfume from Boots and want a refund? There are options for you. The Boots return policy – when it comes to perfume – is that you can have a refund if your perfume is sealed up. This means it is re-sellable in its original packaging. So we would recommend trying a tester before purchasing. Always try to make sure you like it before you open your sealed packaging. If the perfume is open and you want to use the Boots returns service – this is trickier. Should the perfume be open, there’s less of a chance Boots will refund, return or exchange your item. This is because the item is open, and Boots can no longer sell it on. Depending on your reason for needing Boots com returns, this return process is at the discretion of the store manager.

    Can I Return Glasses to Boots Opticians?

    Boots returns – when it comes to their opticians – is really great. The Boots returns policy is that you can have an exchange or refund within 30 days. Additionally, there is a 12 month warranty on all glasses and sunglasses. Boots also offer a lifetime glasses care policy. This means you can have them adjusted and even cleaned as often as you need to. Buying glasses through Boots is a great way to make sure you’re always 100% happy with your glasses and sunglasses!