Unfortunately, a damaged parcel is something that many of us have experienced. Despite a number of couriers work tirelessly to prevent this from happening. But with a number of variables that can lead to this, it is vital you are aware of tips and tricks that avoid damage. Whether this is adding bubble wrap or choosing a thicker box, this can all help.
If your parcel has arrived damaged, there are several ways you return it for a full refund. This is subject to the return’s policy of the retailer. If the parcel damaged by courier was delivered, it can then be returned for a full refund subject to the retailer refund policy. However, a parcel damaged and will not be delivered meaning that you may be eligible for a refund instantly.
Preventing Damage By Correctly Packaging Items
By packing your item correctly, you can begin to eliminate some common parcel delivery problems. This will benefit you in the long term as your parcel damaged during delivery is less likely to occur.
The first step to packaging your parcel is to choose the correct box. This should be based on the size and weight of your parcel. If your parcel is heavy, you should place it in a double-walled box. This will add the layer of protection to prevent a damaged parcel arriving at its destination using a parcel delivery service. When you have chosen the thickness, it is time to choose the size. This will ensure you have room for inner packaging. Inner packaging such as bubble wrap and air pockets should be used. This will prevent the item from moving around in the box. If the item you are sending is fragile, it is important to wrap it. This will add another layer of protection that could prove vital.
When the inner packaging has been added, you will need to seal the box. This should be done with packing tape. This will form a bond using strong adhesive gum. The tape will prevent the box from opening during transit and will keep it watertight. This should be added to the top and bottom of the box for protection. The delivery address should then be added to the top of the box.
What Does Not Delivered Damaged Parcel Mean?
This should be written clearly on the top of the box. This can either be handwritten or using a printed label. The label will ensure that your parcel will not be delivered to the wrong location. This should then be left ready for collection. But what does not delivered damaged parcel mean?
This means that your chosen courier could not deliver due to damage. When this occurs, this could mean the parcel is disposed of. If this is the case, you may be entitled to a refund under the 2015 customer rights act. If you are looking to repair or replace the item, you need to be within a 30-day right to reject period.
Within this period, you have the right to complain to the retailer. This will mean that they will have to either repair or replace the item. However, it is important to note that the company can choose the refund or repair based on which is cheaper.
If you are a business that has had multiple damaged parcel complaints, it may be worth investing in insurance. Additional insurance is crucial as this can protect you when a parcel damaged by courier is delivered. If you are sending a parcel from abroad UK mail damaged parcel is delivered, you will need to get in contact with the postal company. In order to prevent this in the future, there
This will then determine whether you are entitled to a refund. This is down to the postal company as the parcel arrived damaged in their care. However, a parcel damaged and will not be delivered. Therefore, you may be entitled to a full refund due to the disposing of your parcel. If this is the case, this should be done within 30-days of the delivery.
Prevention Against Parcel Damaged During Delivery
Any parcel damaged by a courier could lose you money. Therefore, it is important to check the reputation of the courier. If they have had issues like this in the past, then they should be avoided. Any parcel damaged will not be delivered meaning that your business could lose money over time. Therefore, the reputation of the courier matters a great deal. By taking the time to choose the right service you will limit the likelihood of a parcel damaged by courier being delivered. This will help prevent you from losing money. This is crucial when using standard delivery services as it is likely that a UK mail damaged parcel could be delivered. Therefore, a parcel arrived damaged can be prevented by conducting research.
With this in mind, there is plenty that can be done to ensure you get a refund if a parcel damaged is delivered to you. Whether you opt for a replacement or a refund, it is crucial you are aware of the returns and complaints policy. This will help you to ensure your complaint is a success.