When people shop in-store or online, they are generally happy with the purchases they’ve made. From time to time, however, customers may need to return a product. If they’re not happy with their purchase or they would prefer a different size, then fortunately the Miss Selfridge returns policy ensures that they are able to obtain a refund or exchange.
Although Miss Selfridge returns can be processed in-store or by post, these options do have differing deadlines. When returning to store, you’ll need to take the relevant items back within 28 days of purchase but, according to the Miss Selfridge returns policy, returns via post must be received by the company within 14 days of them being delivered.
The Miss Selfridge returns policy offers various forms of return, so customers should find it easy to send items back via post or obtain a refund in-store.
Whilst the vast majority of items can be returned or exchanged, underwear and swimwear cannot be taken back by the company due to hygiene reasons. Similarly, pierced jewellery or cosmetic products cannot be returned if they have been used or the seal is broken. Whilst customers can receive a refund for these types of items in the event of a fault, returns are not generally accepted.
As is standard for returns, products should be in their original condition when they are taken back to the store or dispatched via a Miss Selfridge parcel returns service. This means that they must be unworn, undamaged and have all the relevant labels and tags intact. Providing you’re able to return items in this condition, a refund can be processed quickly and efficiently.
Return Your Miss Selfridge Parcel
When you’re returning an item to Miss Selfridge, you’ll first need to decide whether you want to visit a store or submit your return via post. Many customers find it easy to return an order via post or courier as this tends to be the most convenient way to obtain a refund.
With various Miss Selfridge parcel returns available, you should find it easy to find a suitable courier. When you receive an order, it will be accompanied by a delivery note and, for UK customers, a freepost label. This means that you can return items without any delivery charge, if you’re based in the UK.
Whilst international customers are still able to obtain refunds, freepost is not offered on these types of shipments. Due to this, international customers will need to use a delivery service of their choice. Fortunately, there are numerous courier companies who provide a competitive returns service. With low shipping rates available, international customers will find it easy to submit a return and the process needn’t be costly at all.
For UK-based customers, parcels should arrive relatively quickly when they are sent via the freepost service. The Miss Selfridge returns policy does advise that it can take 28 days for returns to be processed, however. Whilst the maximum processing time for Miss Selfridge returns is 28 days, in most cases customers are able to obtain a refund more quickly.
If it’s not convenient to send a Miss Selfridge returns via the post, UK customers can also make use of the MyHermes ParcelShop service. With a prepaid label enclosed with deliveries, customers simply need to add their order number to the label and affix it to the outside of the parcel. They can then drop the parcel off at one of the 4,500 drop off points in the UK. With drop off points available 7 days a week, this option is extremely popular and used by a significant number of customers.
Whether you’re an international customer who needs to book a courier, a UK customer sending items by post or a UK customer using a local drop off point, submitting Miss Selfridge returns is a simple and straightforward process.
Miss Selfridge Couriers
Although online orders can be collected from a local store, Miss Selfridge couriers also provide a quick and efficient delivery service. With various options available, customers can be confident that they’ll receive their order as quickly as possible.
If you’re based in the UK, Miss Selfridge couriers can deliver your items in one of two ways. Firstly, you can opt for a standard delivery service which should result in your parcels being delivered within just a few days.
Whilst standard delivery normally ensures that items are received quickly, the nominated delivery courier service ensures that goods are delivered on a specific day. If you are expecting to be at home on a particular day and will be able to take receipt of the parcel, it may be more convenient for you to choose this type of delivery.
Delivered by a partner courier company, customers can often opt for delivery on the next day when they book a nominated day delivery service. For orders placed before 2pm, a next day delivery service is available to most addresses in the country. If you’re on a deadline and need to obtain your items urgently, this can be the ideal way to arrange your delivery.
In the event that you’re not available when Miss Selfridge couriers attempt to deliver your order, they may leave your parcel in an appropriate safe place. If one isn’t available, they will leave a card so that you’re able to rearrange delivery with them.
In addition to this, international customers are able to choose from ‘Tracked and Faster’ and standard deliveries. Shipped via reliable couriers, international customers can rest assured that their items will be processed, dispatched and delivered as efficiently as possible.
Tracking Your Miss Selfridge Parcel
For both UK and international customers, tracking is available once you’ve placed an order. As deliveries are carried out by partner courier firms, you’ll need to visit their company website once you have your tracking information. Generally, this will be sent out via email, along with your order confirmation.
Normally available within just a few hours, you’ll be able to access real-time information regarding the status of your order. As many customers are keen to find out how their delivery is progressing, the order-tracking function is extremely popular and a much used service.
As Miss Selfridge offer a variety of delivery options, customers from all over the world can shop online. With international parcel shipments providing fast delivery to customers overseas, and domestic delivery services bringing parcels to UK customers, your location needn’t prevent you from shopping online with Miss Selfridge.
It’s important to remember, however, that you can track your Miss Selfridge parcel returns as well as your deliveries. If you use a delivery firm or a courier company which provides 24 hour tracking, you’ll be able to determine where your parcel is and whether it can been delivered back to the company.
Although you’ll receive confirmation from the company once Miss Selfridge returns have been received, many customers like to track their shipment when it’s in the process of being returned as well.
Due to the various options available under the Miss Selfridge returns policy, customers can easily find an option which suits them when they need to obtain a refund. With a free returns service available to UK customers, and low-cost carriers facilitating international returns, obtaining a refund needn’t be a costly or time-consuming process – regardless of where you’re based. So, if you need to return a Miss Selfridge purchase today, find out more information from Parcel Delivery today!