If you need to return an item then the Miss Selfridge returns policy is in place to ensure that customers still receive a refund or exchange. Miss Selfridge returns can be processed by post and in store. Please note that the options have differing deadlines. When you return an item to a store, you need to take the Miss Selfridge items back within 28 days of purchase. If you return items via post then the company must receive the items within 14 days of them being delivered. This is according to the Miss Selfridge returns policy. To accommodate for all customers and offer flexibility, the Miss Selfridge returns policy provides a variety of different forms of return.
Although the vast majority of items can be returned using the Miss Selfridge returns policy, underwear and swimwear can’t be taken back to the company. This is because of hygiene reasons. Any cosmetic products and pierced jewellery cannot be returned if the seal is broken or if they have been used. Customers can receive a refund for these items in the event that the item is faulty. However, Miss Selfridge returns for these products are not accepted.
For all Miss Selfridge returns, products should be in their original condition when they are either taken back to the store. The same applies if they are dispatched via a Miss Selfridge parcel returns service. Therefore, items must undamaged, unworn and have all the relevant tags and labels intact. If you are able to return items in this condition, you will receive a refund efficiently and quickly.
Miss Selfridge Returns Policy
When you decide to return an item back to Miss Selfridge, you will need to decide if you are going to post the item or visit the store. Most customers tend to return an order via courier or post. This is because it’s more convenient and an easy way to obtain a refund.
The Miss Selfridge returns policy offers a number of return options. Therefore, you can easily find a method and courier to suit you. When you receive an order, it will be accompanied by a delivery note. For UK customers, you will also receive a freepost label. Therefore, you can use Miss Selfridge online returns without any delivery change. This only applies if you are in the UK. Although international customers are still able to obtain refunds, freepost isn’t offered on these types of shipments. This means that international customers will need to use a delivery service of their choice. With multiple courier companies available that offer Miss Selfridge returns at a competitive price, it’s easy to find a suitable company. There is low shipping rate available too. This means that international customers can find it easy to submit a return.
If you are based in the UK, the parcels will arrive quickly if they are sent via the freepost service. The Miss Selfridge returns policy advises that it can take up to 28 days for returns to be processed. However, in most cases customers can obtain a refund quicker.
As part of the Miss Selfridge online returns policy, customers can also use the MyHermes ParcelShop service. There will be a prepaid label enclosed with deliveries. Customers only need to add their order number to the label and attach it to the outside of the parcel. The parcel can then be dropped off at one of the 4,500 drop off points in the UK. The drop off points are available 7 days a week, which makes this option popular.
Miss Selfridge Online Returns
Miss Selfridge online returns can be collected from a local store, but couriers can provide a quick service. Customers can be sure that they will receive their order efficiently. For UK residents, Miss Selfridge couriers can deliver items in two ways. You can opt for standard delivery service and result in parcels being delivered within a few days. You can also choose the nominated delivery courier service. This will ensure that items are delivered on a specific day. If you know you will be at home on a particular day, this is a good type of delivery to choose.
Customers can also choose next day delivery when they book a nominated day delivery service. If the order is placed before 2pm, next day delivery services is available for most addresses in the country. This is an ideal choice if you are on a deadline.
If you’re not available when your Miss Selfridge couriers attempt to deliver your order, they will leave it in an appropriate safe place. If there isn’t somewhere suitable, they will leave a card. This will allow you to rearrange the delivery. International customers can choose ‘tracked and faster’ and standard deliveries.
Tracking Miss Selfridge Parcels
For both international and UK customers, you can track your order once it’s been placed. Deliveries are carried out by partner courier firms. Therefore, you need to visit their company website once you have your tracking information. This will usually be sent out via email with your order confirmation.
Typically you will be able to have the details within a few hours and access real-time information about the status of your order. Customers can shop online from all over the world. International parcel shipments provide fast delivery to customers overseas. Your location shouldn’t prevent you from shopping online with Miss Selfridge.
You can also track your Miss Selfridge online returns, as well as your deliveries. Use a courier service that provides a 24-hour tracking service so you can determine where your parcel is and when it’s been delivered back to the company. You will receive confirmation from the company once Miss Selfridge returns online have been received.
How To Return Miss Selfridge Parcels?
As you can see, Miss Selfridge returns online and via post is straightforward. Simply choose the courier service that you wish to use for your Miss Selfridge returns. You can also track your parcel if you return it, so you can see when the company has received the parcel.
Can Orders Be Returned To A Department Store?
It’s important for you to note that you’re unable to return order to Miss Selfridge concessions in department stores.
Are There Products That Cannot Be Returned To Store?
If the items are part of the concession brand collections and have been marked with *or** then they can only be returned by ParcelShop or post. This is also for items that were purchased using Klarna (Buy Now Pay Later).
Can Orders Be Returned Without A Receipt?
If you don’t have a receipt for your Miss Selfridge returns, they will still exchange the purchased items if they are unworn. The item you exchange it with must be at the current selling price.
How Long Does The Refund Take?
For posted Miss Selfridge returns, it will take 10 days for refunds to be processed. This is from the date of postage. It may take between 2-3 days for the refund to then appear in your account.
What Happens If I Lose The Proof Of Postage?
Unfortunately, you won’t receive a refund without proof of postage if the returned items are not received. The proof of postage will need to be stamped by the Post Office, who will supply a tracking number to prove that the item has been returned.
Can I Get A Refund To A Gift Card?
If you make a payment with a gift card, you will be credited first. Then any remaining balance with be credited to another method of payment. If you don’t have the gift card that was used, you will need to contact the customer care at Miss Selfridge.
Can Underwear, Jewellery and Swimwear Be Returned?
Due to hygiene, you will not receive a refund on swimwear or underwear is the hygiene seal has been removed. With jewellery, if they have been used or the hygiene seal is broken, items may be returned with tags intact.
If you would like more information about the Miss Selfridge returns policy and would like to return items, get in touch with our team. Additionally, you can get a quote using our online tool to determine how much your parcel will cost to return. Simply sill out the destination of the parcel and collection postcode. Then add the weight, width, length and height of the product and click ‘get quote now’. Customers can easily find an option to suit them when they need to obtain a refund, due to the various options available. If you need to return a Miss Selfridge purchase today, find out more information from Parcel Delivery, today!