Clarks Parcel Delivery

The shoe experts for 1825 don’t always get it right – send back your footwear items with our Clarks returns policy information below.

Return Address

40 High Street



BA16 0EQ


    With the Clarks return policy, returning goods is easy and straightforward for customers. For convenience, arrange a free return via our efficient parcel delivery service. To obtain a refund, items must be returned within 30 days of being purchased and in the original condition.

    If you would like to exchange the items instead, you will need to visit a Clarks store. Exchanges cannot be processed via post. If you would like to obtain a refund via our postal service, you can do so using our Clarks return policy.

    The Clarks return policy ensures that the refund will be processed within only 14 days. This is in place to make sure that all customers receive their refund in an appropriate timeframe for convenience.

    The Clarks shoes return policy makes it easy to arrange outdoor parcel returns. The process if easy to use for all customers. Clarks returns policy means that customers can choose the method of returning items that is best suited to them. They can also be sure that their refund will be processed efficiently.

    International customers can also utilise the Clarks return policy.

    Clarks Return Policy

    The Clarks return policy allows you to choose which type of service you want to use. Simply stick returns labels on packaging for Clarks returns through the Post Office. This label will enable you to use free postage, so you don’t need to pay any postage costs. You should obtain proof of postage if you send the parcel back via the Post Office. If you use our free Clarks return policy, the Post Office can print your proof of purchase. This can be used to confirm that the parcel has been returned, and the company can track it if they need to.

    Most returns are delivered back to the company without any problems, but you should keep hold of your proof of postage when you use Clarks returns. This is until your return has been processed and you have received the refund into your account. You need proof of postage if returned items are lost during transit. The proof of postage will be evidence that you did send the products back.

    Clarks Shoes Return Policy

    Clarks returns can be arranged from a pickup point. For Clarks outlet returns, choose to drop your items at 5,800 locations. With these situated across the country, it means that many people can access a pickup point with ease. The Collect Plus stores have long opening hours, which makes it even easier for customers to use Clarks outlet returns.

    Using the Clarks returns service is an easy process. Simply write the order number on the Collect Plus label and add it to the outside of the parcel. Then, drop the parcel off at your chosen Collect Plus location and it will be sent back for you. From here, once the parcel has arrived at its destination, you will receive your refund.

    Once again, you will need proof of postage when you use the Clarks shoes return policy via the Collect Plus store. You will be given a code to allow you to track your Clarks outlet returns online. You must keep this code until your refund has been processed.

    Clarks Couriers

    The Clarks couriers help to ensure that all Clarks outlet returns get back to the company as soon as possible. They ensure that your order reaches you quickly, whether you have opted for standard delivery or advanced service. The reliable Clarks returns couriers work hard to make sure that every parcel is handled with the utmost care during every stage of the journey.

    For free standard delivery on orders over £50 and low-cost delivery rates for order less than £50, standard shipments will be received within three to four days. Delivering hours are between 8am to 8pm. This means that customers can benefit from these convenient delivery services with the Clarks shoes return policy. You may not be at home when your parcel is delivered, which is why we offer a ‘safe place delivery ‘service. Tell us where your designated safe place for your parcel to be left is. Our reputable Clarks couriers will make sure that your parcel is looked after and placed in a safe place.

    Please note that our Clarks couriers are unable to deliver to either PO Box or BFPO addresses. However, the parcels can be shipped to any other address in the UK.

    We also offer express delivery services and next day delivery. This is an excellent service for those who work long hours. It’s also beneficial for those who don’t have an appropriate safe place for our Clarks couriers to leave the parcel. If you would rather collect your parcel up form a Collect Plus store, you will usually have up to 10 days to do this.

    How To Track Your Order

    You can track your parcel once you have received confirmation of your order and it’s been dispatched. Simply log into your account and browse the ‘My Orders’ section. Once your order is listed as dispatched, you can click on the order number. You will be provided with a link to the courier firm that will be delivering your parcel. This means that you can receive updates regarding your delivery.

    Being able to track your parcel means that you can determine what time it is likely to reach you. Both our delivery and Clarks return policy makes shopping online easier for customers.

    Can I Return Clarks Shoes To Any Store?

    Our Clarks shoes return policy means that you can return Clarks shoes to any store to receive your refund. Simply follow our easy steps; put a label on the packaging of the parcel for free return delivery. You can return Clarks shoes to any store that is located closest to you.

    Are Clarks Sale Items Returnable?

    If you are unhappy with your purchase or it doesn’t fit correctly, you can return the item within 30 days of receipt. However, the product being returned must be unworn and in their original packaging and condition. All Clarks sale items are returnable and treated the same as all other products from Clarks.

    How Much Is The Refund On Clarks Outlet Returns?

    When you purchase a product from Clarks, the price is fixed. If you purchase an item that is later reduced in price, you will not receive a refund on the difference. This is the case for both home delivery and if you collect from store.

    Do You Get A Refund On Items Purchased With A Gift Card?

    Your refund will be credited back to a gift card if the returned product was purchased with a gift card. However, credit/debit card or cash alternatives cannot be issued.

    What Happens If The Product Is Faulty?

    If the product is faulty, you can still return it. You must do so within 6 months of purchase. When you return the product, you will receive a refund or an exchange option.

    Can Orders Be Amended Or Cancelled?

    It isn’t always possible to cancel or amend your order once it has been placed. Although, if you want to cancel your order within a few hours of placing it, get in touch with Clarks on 01458 899904. Follow the Clarks return policy procedure to get your refund if your order has already been processed.

    Can Orders To A Clarks Store Be Tracked?

    If your parcel is being delivered to a Clarks store, you are unable to track your order. The team at Clarks will inform you when the order has arrived in store. This means that you can collect your parcel at a time that is best suited to you. It’s important to note that orders are kept in store for only 14 days. Before you visit the store, wait to be contacted by the Clarks store. This way you will know if your order is ready to be collected.

    Can Products Be Exchanged?

    You will need to exchange your order within 30 days of receipt. Please note that this can be done in any of the Clarks stores. This does exclude Clarks outlets, factory stores, wholesale and Eire. It also excludes Clarks stores outside of the UK. Exchanges cannot be made via the warehouse.

    Do Orders Arrive In More Than One Delivery?

    Order are sometimes sourced from different locations. Therefore, your order will arrive in separate parcels.

    Can Orders Placed In Store Be Tracked?

    Orders delivered to an address can be tracked. However, you cannot track Collect from orders placed in store.

    Can Customers Contact Clarks Directly?

    For any queries, customers can contact Clarks. Get in touch via email, phone or post. You can also use their social platforms to contact the customer care team. They will respond withing 24 hours. For an instant response, you can use the chat button on the website.

    For a quote for your Clarks returns, fill in the form at the top of the page, including the destination, collection postcode, weight, width, length and height, and we will provide you with a quote for your exact parcel. If you would like more information about the Clarks returns policy, don’t hesitate to get in touch on 020 7160 6302, today.