Cath Kidston Parcel Delivery

Return the latest collections of bags, accessories, fashion, home and gifts with help from our Cath Kidston returns policy below.

Return Address

Returns Department

Cath Kidston Ltd

1a Alpha Drive

Eaton Socon

St. Neots

PE19 8JJ


London-based Cath Kidston has become a popular retailer of iconic, quirky and quality home furnishings. The company also sells women and children’s fashions, bags and a unique line of Disney merchandise. One department, Cath Kidston outdoors, offers a great range of family-orientated items for picnics, school lunches and travel.

Buying things online makes it possible to enjoy this quintessentially English product range without going in store. The convenience and fun of that can be lost if you are daunted by the prospect of sending things back to Cath Kidston.

This guide details the Cath Kidston returns policy and how to send back any of the company’s great products. It shows that it is possible to get items back to the retailer, quickly, and cheaply – potentially with a full refund of your costs, in some cases.

The Cath Kidston returns policy provides customers with a comprehensive refund or exchange service. For this to apply, your Cath Kidston products need to be returned within 28 or 30 days of purchase, in the same condition as when they arrived with you. If your Cath Kidston item arrived with you damaged or you feel it is different than the description, when you return it, the company is willing to pay for return courier charges.

The company will even exchange or refund when you simply change our mind after placing an order. In that case, even if you have only just placed the order, you would need to wait for the item or items to arrive with you. Then, you would return them to Cath Kidston – without tampering with them in any way and in undamaged packaging. In this scenario, though, it is important to note that you would have to pay to return the product yourself, as stated by the Cath Kidston returns policy.

Once the company receives your returned item, it will be checked over. This can sometimes take a few days during busy times. The refund or exchange can take place once the Cath Kidston product return has been processed in this way.

The company does offer a customer helpline for anyone who wants to check the progress of their Cath Kidston product return.

The company doesn’t require you to return broken crockery. There are details on their website to explain how to provide photographic evidence of damage like this, to avoid costly product returns.

There are also details on the website of Cath Kidston product returns that are not permitted, such as earrings and underwear.

Return Your Cath Kidston Parcel

As long as you have proof of purchase, Cath Kidston is willing to refund or exchange faulty or damaged goods for up to 30 days. They can process returns when you change your mind, for up to 28 days. However, it is important that you prepare your item to return to retailer Cath Kidston in a way that ensure it arrives undamaged and in the same condition it reached you.

If you are returning a product that you are less than satisfied with, under the Cath Kidston returns system you should always try to include the original packaging. Also, make sure all components of the item are back in the box. If you simply changed your mind before or after the item arrived with you, be sure that the box is not tampered with or damaged in any way. That is the only way to be sure of a refund or exchange for a different product.

Remember, Cath Kidston parcel returns require you to pay for postage yourself if you have rejected a perfectly good item. In this case, you need to find the cheapest way to return something to Cath Kidston that also provides the reassurance of care throughout transit. At Parcel Delivery, our easy to use online comparison system will provide you with low cost parcel returns to Cath Kidston, and indeed to all other online retailers.

When you select one of our low costs and reliable couriers for Cath Kidston product returns, they may offer you one of two options. You may be asked to take your parcel to a nearby drop off point – these are scattered across the UK, so you will be able to find the handiest one for where you live or work.

For added speed and convenience, some of our carefully selected couriers can even collect your Cath Kidston parcel returns from your home or workplace. A door to door parcel delivery service to get your items returned quickly with no hassle. Either way, once you have handed over your Cath Kidston return to one of our reliable couriers, you can sit back and relax.

It could be that you want to add a traceable signature to your parcel delivery options when you create your quote online. This can show you recieved and signed for your Cath Kidston returns parcel and exactly what time they arrived back with the retailer.

Our online quick quote tool makes it easy for you to add in this and other details – to make returning your goods to Cath Kidston as easy, quick and secure as possible.

Cath Kidston Couriers

This major UK online retailer uses a range of couriers themselves, no doubt to make sure that they can keep delivery prices as low as possible. Cath Kidston is also able to offer you standard delivery or next day delivery on products using their reliable courier partners.

There are also international parcel delivery options from Cath Kidston, on the basis of delivery duty unpaid (which means you handle additional shipping charges for your country).

Which Cath Kidston couriers should you use for returns? Clearly, you could use the same ones they do, or you could fix up your own using our quick quote and comparison tool.

The company with reimburse ‘reasonable’ postage costs for return of items damaged or not as described. Make sure you don’t use a courier who charges too much – and that can sometimes be the most obvious parcel delivery agent. Our online comparison technology can pin down the best possible prices and couriers for returns to Cath Kidston.

Tracking Your Cath Kidston Order

With the advanced technology offered by the couriers you find on this online service – and the Cath Kidston delivery partner companies – it is possible to track your order. That means knowing when it is on its way to you, and also approximately when it will arrive at your home.

It also means being able to track your Cath Kidston parcel returns as they make their way back to the retailer. This gives you great peace of mind, as you can ensure that returns to Cath Kidston arrive in a timely and efficient manner. Our couriers also offer authentic systems to show proof of posting. This can be essential if there is any dispute with online retailers of any kind.

To make sure your Cath Kidston parcel return reaches the company without delay or dispute, it is important to make sure you address your parcel clearly. The label you print off and affix must read:

  • Returns Department
  • Cath Kidston Ltd
  • 1a Alpha Drive
  • Eaton Socon
  • St. Neots
  • PE19 8JJ

Remember, package your Cath Kidston returns carefully for their journey back to the company’s warehouse. Choose a courier from our quick quote system that keeps the cost manageable and use our experienced couriers to provide you with proof of posting to ensure your Cath Kidston return, refund or exchange goes off without a hitch.