JD Sports Parcel Delivery

Send back your newest trainer purchase & use the JD Sports returns info below.

Return Address

JD Internet Returns

Door 2

Michael Faraday Avenue



OL16 4FW


    Arranging JD Sports returns is easy and straightforward. With the help of our online quote system, you can get the best price for your JD Sports online returns. JD Sports use the best parcel delivery couriers to ensure that every product is carefully looked after during transit.

    You have statutory consumer rights to ask for an exchange or refund. The JD Sports return policy allows you to get your money back or swap your item for something else. JD Sports returns must be within 14 days if you want to cancel your purchase. Alternatively, if you would like to exchange your product, you have 28 days to do so.

    Even if you bought your item online, you could take products back to the store. If you do this, you can receive an exchange or refund immediately. You will get your money back on your debit/credit card if that is how you paid. If you paid via Apple Pay or PayPal, the transaction will be reversed when the JD Sports returns have been processed by the distribution centre. Although returning items to the store is free, you can make your JD Sports returns via couriers. Not only is this quicker, but convenient too.

    As part of the JD Sports return policy, there is an exception if an item of footwear or clothing has been specially commissioned by the purchaser. If the item has been personalised, you cannot return the item, unless the personalised lettering is faulty and differs from what you ordered.

    JD Sports Online Returns

    If you don’t want to return your item to a store, opt for JD Sports online returns instead. You can use the JD Sports courier service or make your own arrangements for affordable parcel delivery. By logging into the courier service by JD Sports returns policy, it will cost you £2.50 to send the products back. From here, the item will be picked up from your location and be returned back to the company’s distribution centre. You can also use our online parcel quote system to help you find an affordable way of getting products returned to the company. All you need to add in the system is the details of the parcel and you can get an instant comparison of the best courier services and prices.

    JD Sports is happy for you to make your own arrangements for JD Sports returns, but you do need proof of posting. You can also track your parcel from the moment it is received by the JD Sports online returns department.

    Other Types Of JD Sports Returns

    In addition to using couriers for JD Sports returns, you can also utilise their other options as part of their JD Sports return policy. You can return your item at Asda. You simply need to visit the returns portal and register the return. This will provide you with a QR code. You will then print a label in store, which you can choose from over 600 Asda stores.

    You can also opt for JD Sports returns through the nearest InPost Locker. All you need to do is print off a label from the courier website.

    Collect+ is another alternative method. All you need to do is drop off your JD Sports returns at a place and time that is convenient to you. You can track your return by using the free CollectPlus app. It will give you quick access to parcel tracking.

    JD Sports Return Policy

    Please note as part of JD Sports return policy, if you paid using either Apple Pay or PayPal, JD Sports will send the order back to their distribution centre for you. For those who paid using a debit or credit card, an exchange or refund can be processed at till point.

    Alternatively, if you have ordered your product through an instore kiosk, you can opt for JD Sports returns or exchange an item. As part of the JD Sports return policy, this can only be done in store.

    JD Sports Couriers

    JD Sports have chosen couriers that are reliable and always deliver a quality delivery services to all customers. The company can even deliver to 227 countries, so you can return or buy products from JD Sports from around the world. When you place your order online, you will receive your order from JD Sports between 4-10 working days. Occasionally, you will need a signature for a JD Sports delivery. If you opt for JD Sports’ own couriers, you can opt for different speeds of delivery. Please note that this includes standard arrangements, as well as a Tracked Express delivery service.

    If you need to use JD Sports online returns because they are either wrong or damaged, you can simply get in touch with JD Sports’ customer service team and they can arrange a courier to pick the parcel up from you.

    Track Your JD Sports Order

    Once you have chosen the product you are going to purchase and completed the payment process, you can track your JD Sports order. This will allow you to know exactly when you are going to receive your order from JD Sports. The couriers use recent technology. This means that many parcels sent out can be tracked by all customers online by using a bespoke reference number. If you want to track your order from JD Sports, you will need to log into your account on the JD Sports website. From here, you will need to type in your order number and email address. Make sure you use the email address that you used when placing the order. You can also use your postcode. JD Sports will also send you an email including all the information about your JD Sports delivery.

    Can You Return Sale Items To JD Sports?

    All products must be returned in its original condition with the receipt. Unfortunately, sale items are not eligible for exchange.

    How Long Does It Take To Process A Refund?

    The JD Sports return policy states that when the item has been returned, it will take 3-5 working days for your refund to be processed. However, if for some reason you don’t get your refund after this timeframe, get in touch with the customer care team at JD Sports. They will look into this for you.

    Can I Get A Refund If The Price Has Changed Since Purchase?

    With JD Sports returns, you can still get the refund if the price has changed since purchase. However, you won’t receive the price difference if an item has been reduced in price.

    Which Delivery Types Can I Use?

    JD Sports offer a variety of different delivery types. This allows customers to choose the one that works best for them. The JDX Unlimited Delivery option provides unlimited UK next day delivery for the entire year. This is only available on orders through the app. You can also opt for standard delivery, UK next day delivery, express 48-hour delivery and click and collect. The variety means that everyone can find a suitable time to collect their parcel or have it delivered. The prices vary too, so all customers can use delivery and JD Sports returns.

    What Happens If Something Is Missing From My Order?

    Sometimes all of the items cannot be sent at the same time. You will be sent an email informing you if any of the items are missing. If any items have not be sent, you will receive a refund. You should receive this refund within 5 working days. If you haven’t received the refund, get in touch with the customer care team at JD Sports.

    Can I Change The Delivery Address?

    Due to security reasons, the delivery address cannot be changed once the order has been confirmed. Before placing your order, make sure that all details are correct.

    Can My Order Be Changed Or Cancelled?

    If you call JD Sports within the hour of placing your order, they may be able to change or cancel your order. If not, you can use JD Sports online returns to send the product back. Either take the item back to one of the 600 stores or post it back to JD Sports.

    How To Get A Free Returns Label

    JD Sports have product lines from their brand partners. If you need a free JD Sports online returns label, contact the company directly. The team will help you to get the best size for your parcel. Please note that the items are sold and shipped directly by the JD brand partners. The items must be returned to the supplier. Request a brand partner JD Sports online returns label from customer care.

    Which Countries Do JD Sports Deliver To?

    JD Sports deliver to a variety of countries around the world. Visit their website to find out if they can deliver to you.

    If you would like more information about JD Sports online returns, contact our team today. We can answer any questions you may have.